1C-Rarus has finished the project of automation of MMC RUS LLC, an authorized distributor of Mitsubishi autos in Russia. A new system is based on 1С:Trade Management 11. This allowed the company to automate 600 workplaces. The Russian software supports J-SOX corporate standards, providing an internal control of working processes. Some important processes of work with distributors are organized with a web-portal based on 1C:Trade Management 11. Using the new information system, MMC RUS sells over 1.2 million parts to over 100 dealers throughout Russia. This allowed MMC RUS to achieve 104% of sales target for parts.
MMC RUS LLC is an exclusive authorized distributor of Mitsubishi cars in Russia with 141 auto dealers in 77 Russian regions. In 2014 80.134 cars under Mitsubishi brand were sold, thus the company was second by sales of the Japanese brand in the world: 8% from the total volume of Mitsubishi sales accrued to Russia in 2014. All Mitsubishi models rank TOP 5 by the sales level in its segments in Russia.
Being an exclusive distributor nationwide, MMC RUS offers the following range of services: wholesale supply of cars and parts, warranty cover, product certification, creation of the distribution and service network, training and support of dealers, promotion of the trade mark, and production control of Mitsubishi model range in Russia as well as publication of informative and technical documentation.
One of the most important company’s activities is a delivery of parts for Mitsubishi autos to its dealers. MMC RUS product range includes about 1.2 million parts. They are presented on the company’s web-portal in the unified base that has to be kept updated. The dealers enter orders for parts online as well. Every day the company accepts up to 600 orders that should be processed in a timely manner. These orders require a feedback for dealers and a specification of the deadline for completion. The MMC RUS Company places strict demands to follow J-SOX quality standards (standards of Sarbanes-Oxley law focused on strengthening of internal control systems in companies operating in the International Market).
The Company looked for an information system that could allow its users to fulfill all specified processes connected with parts delivery. The Company Management came to a decision on the development of its own accounting system that could unite work of several departments.
1C:Trade Management 11 was chosen as a ground for a new information system. 1C-Rarus was chosen as a partner for the implementation and development as it has broad experience in such kinds of work. The new information system was developed based on the industry-based solution 1C:Trade Management 11. It allowed the company to automate over 600 workplaces. Today the following departments use this new information system: Departments of Logistics, Aftersales Service, Business Analytics and Planning. These departments include the following subdivisions: Stock Reserve Management Group, Offices of Logistics Operations, Customer Service, Parts and Accessories Marketing, Parts and Accessories Sales, After-Sales Service Development Division as well as Product Division.
Key Project Results
- A specially designed web-portal of the corporate system 1C:Trade Management is developed for clear, transparent and efficient work of MMC RUS with a dealer network. This portal is a unified platform for dealers where they can view company’s news, download all technical documentation for products, and get an access to a parts base, price-lists and lists of replacements.
- The system provides a mechanism that allows its users to view goods available for sale in dealer’s warehouses as well as goods that ‘neighboring’ partners have. Daily over 100 dealers visit this portal. They have their personal accounts where they can place orders for necessary goods and track the status of their execution. If a dealer urgently needs to buy a missing part but the term of order execution in MMC RUS does not satisfy them, they can view inventory of dealers nearby and buy a required part from them.
- The mechanism of financial control of mutual payments is presented in the system. Placing an order for a part in the personal account on the portal, the dealer can view their financial data: data on the current accounts receivable and a credit limit. In case of current accrued expenses, the mechanism of financial control of mutual payments presented in the system blocks placing new orders automatically.
- All orders left on the portal are automatically placed in the MMC RUS information system and processed there.
- The system 1C:Trade Management 11 assists in order placement and receipt of special “supplier’s confirmation”. Such orders are daily placed in the system and you can trace their statuses in automatic mode.
- Logistics specialists have a very convenient interface to track all goods movements: they receive detailed information about the location of the product and the pace of its delivery. The date of expected goods receipt is settled in the system according to a special scheme that doesn’t depend on the dealer’s order date, but depends on dates of all generated and uncompleted orders to the vendor.
- The system allows calculating the prime cost of supply taking into account its amount, sum, weight and volume together with a delivery date.
- The ‘warehousing’ functionality of the system assists to hold goods for dealer’s orders when they are placed in the warehouse in automatic mode.
- The new system allows accelerating and improving the process of goods delivery from the supplier. MMC RUS can now analyse requirements of the dealer’s network in advance, as well as plan and predict procurements that in its turn has an impact on the company’s performance ratio.
- The company carefully controls the fact that the internal corporate J-SOX standards held firm while working with dealers and suppliers. The main principle of work is that the system allows a junior staffer to enter / offer different data in the system, and an executive employee to control and approve the placement of information. This minimizes errors and allows predicting or correcting unwanted events, as well as totally complaining with MMC RUS internal standards.
Alexander Vetokhin, Manager of After-Sales Service Development Division at MMC RUS, tells about project results:
— 25% reduction of time for processing dealer’s requests (from the moment of order placement till the moment of shipment registration) is an important project result. Establishment of reporting as well as import and export of data and documents are done in background mode, without affecting the productivity of the whole system. All our dealers in Russia can place an order for any part from 1.2 million items. The possibility to buy a necessary part from a ‘neighboring’ dealer has allowed accelerating the execution of orders and services for end users. The main project result at MMC RUS in 2014 was the achievement of 104% of sales target for parts.
About MMC RUS
MMC RUS LLC is an exclusive authorized distributor of Mitsubishi cars in Russia with 141 auto dealers in 77 Russian regions. In 2014 80.134 cars under Mitsubishi brand were sold, thus the company was second by sales of the Japanese brand in the world: 8% from the total volume of Mitsubishi sales accrued to Russia in 2014. All Mitsubishi models rank TOP 5 by the sales level in its segments in Russia.
