Business automation, consulting, and support

Industronic Gmbh. & Co. KG

Russian representatives of INDUSTRONIC GmbH & Co. KG in Russia are confirming with this letter that our company utilizes the industry solution “1C-Rarus: CRM. Sales management” developed by 1C-Rarus Company and built in “1C: Trade Management”.

Representative Office
INDUSTR0NIC® Industrie-Electronic GmbH & Co. KG
124a, Profsoyuznaya st.
117321 Moscow, Russia
Tel.: (7 -095) 775-3677
Fax: (7-095) 775-3678 
E-mail: industronic@industronic.ru
www.industronic.ru

APPRECIATION LETTER

Russian representatives of INDUSTRONIC GmbH & Co. KG in Russia are confirming with this letter that our company utilizes the industry solution “1C-Rarus: CRM. Sales management” developed by 1C-Rarus Company and built in “1C: Trade Management”.

With the help of the box solution the unified customer database has been created, classification and evaluation criteria have been chosen, main business-processes of customer service (sales management)  have been formalized, employees’ access permission to the information has been customized, and new special reports on analysis and project management have been created.

As a result of implementation of the standard solution “1C-Rarus: CRM. Sales management” sales and customer service processes have been optimized, the sales analyses, obtainment of information to create a system of employee motivation as well as distribution of information to actual and potential customers have been computerized, quality of customer service has been increased.

The representative office of INDUSTRONIC GmbH & Co. KG recommends the industry solution “1C-Rarus-CRM. Sales Management” based on the platform “1C: Trades Management” for creation of automated system of sales process management in the enterprises from the retail and wholesale sectors.

CEO
S. Grigorenko
11.02.2005


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