ошибка в модуле 1С:CRM в конфигурацие ERP
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{
"time": "2025-10-28T09:15:16+03:00",
"id": "ab28374f-24d1-452f-b680-e0efa04dfc6b",
"clientInfo": {
"platformType": "Windows_x86_64",
"appVersion": "8.3.27.1719",
"appName": "1CV8C",
"systemInfo": {
"osVersion": "Microsoft Windows 11 version 10.0 (Build 26100)",
"fullRAM": 33697861632,
"freeRAM": 25131278336,
"processor": "AuthenticAMD AMD64 Family 25 Model 80 Stepping 0 3194 MHz",
"clientID": "2d72dac1-4fd2-4003-8dda-0f20fc8753c0"
}
},
"sessionInfo": {
"userName": "Администратор",
"dataSeparation": "+,+",
"platformInterfaceLanguageCode": "ru_RU",
"configurationInterfaceLanguageCode": "ru",
"localeCode": "ru_RU"
},
"infoBaseInfo": {
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},
"serverInfo": {
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"type": "Windows_x86_64",
"dbms": "PostgreSQL"
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"configInfo": {
"name": "УправлениеПредприятием",
"description": "1С:ERP Управление предприятием 2 (2.5.24.52) (http:\/\/v8.1c.ru\/erp\/)\nCopyright © ООО \"1С-Софт\", 2004-2025. Все права защищены\n(http:\/\/http://www.1c.ru)" ,
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"compatibilityMode": "Version8_3_27",
"hash": "152f7869185cda43abcffaa2c7c9deb600000000",
"changeEnabled": true,
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},
"errorInfo": {
"systemErrorInfo": {
"clientStack": "core83.dll:0x000000000008583F vrscore.dll:0x00000000000C8E8B vrscore.dll:0x00000000000C917F vrscore.dll:0x00000000000BB3F2 mngui.dll:0x00000000000AE2CC mngui.dll:0x000000000038BB48 mngui.dll:0x00000000003949B6 mngui.dll:0x0000000000388CEB mngcln.dll:0x00000000000590EF bsl.dll:0x0000000000021DC8 bsl.dll:0x000000000004D986 bsl.dll:0x000000000004B5E4 bsl.dll:0x000000000004B789 bsl.dll:0x0000000000022090 bsl.dll:0x000000000001B0DA mngcln.dll:0x000000000007180A mngui.dll:0x00000000000CE5E1 mngui.dll:0x00000000000CB98D mngui.dll:0x00000000000C851B frame.dll:0x000000000041890D frame.dll:0x00000000004A183A frame.dll:0x00000000004BF2F0 frame.dll:0x00000000004A7892 core83.dll:0x00000000000834D6 frame.dll:0x00000000008D2FCF frame.dll:0x00000000006DAE65 frame.dll:0x00000000006DA105 frame.dll:0x00000000004C5B2B frame.dll:0x000000000049B33E frame.dll:0x00000000007EFB1B frame.dll:0x00000000008A9ECA frame.dll:0x00000000002E473D frame.dll:0x00000000002E35C1 frame.dll:0x00000000005F18AA wbase83.dll:0x0000000000001806 frame.dll:0x0000000000038633 frame.dll:0x00000000005EEB82 wbase83.dll:0x0000000000032A40 wbase83.dll:0x0000000000025844 wbase83.dll:0x00000000000253B0 wbase83.dll:0x0000000000024D08 wbase83.dll:0x00000000000249A4 wbase83.dll:0x0000000000015924 wbase83.dll:0x0000000000015ACB frame.dll:0x00000000008D5B80 frame.dll:0x00000000008D3491 mngcln.dll:0x00000000000B6730 mngcln.dll:0x00000000000B5DD4 1cv8c.exe:0x000000000000F506 1cv8c.exe:0x000000000000A70E 1cv8c.exe:0x00000000000133BE core83.dll:0x00000000002CDF20 core83.dll:0x00000000002D0538 1cv8c.exe:0x0000000000012F72 1cv8c.exe:0x00000000000DA43A KERNEL32.DLL:0x0000000000000000 unknown:0x0000000000000000 ",
"clientStackHash": "BB859B0821C2E16713017A0B7B128645"
},
"applicationErrorInfo": {
"errors": [
[
"{Обработка.CRM_АРМ_МоиПродажи.Форма.Форма.Форма(2540)}: Индекс находится за границами массива",
[
"ScriptRuntimeError",
"ScriptUseError"
],
"",
""
]
],
"stack": [
[
"Обработка.CRM_АРМ_МоиПродажи.Команда.МоиПродажи.МодульКоманды",
11,
"\u0009ОткрытьФорму(\"Обработка.CRM_АРМ_МоиПродажи.Форма\", ПараметрыФормы,"
],
[
"Обработка.CRM_АРМ_МоиПродажи.Форма.Форма.Форма",
44,
"\u0009ПрочитатьДоступныеСценарииПродаж();"
],
[
"Обработка.CRM_АРМ_МоиПродажи.Форма.Форма.Форма",
2540,
"\u0009ПервыйСценарий = ДоступныеСценарииПродаж[0];"
]
],
"stackHash": "3FA1F5F5C18E8FF2472FA1A60CD1B124"
}
},
"screenshot": {
"file": "screenshot.png"
},
"additionalInfo": "{\"guid\":\"7e465062-8d86-4c9e-bd9c-6c38271941a2\",\"region\":0}"
}
Прикрепленные файлы
Ваше обращение зарегистрировано под номером #О00-0006907 "Форумы Rarus.ru. Ошибка в модуле 1С:CRM в конфигурацие ERP".
Плановый срок решения вопроса: 01.11.2025 18:00:00.
Просьба проверить, открываются ли сценарии продаж с раздела "1С:CRM" - "Настройки системы" - "Клиенты и продажи" - "Продажи" - гиперссылка "Сценарии продаж"?
В списке сценариев только один предопределённый сценарий "Продажа" или есть ещё другие?
Просьба показать скриншот со справочника "Сценарии" (открыть справочник через "Функции для технического специалиста").